Australian Domestic Shipping Policy

Order Processing: Orders are processed within 1-2 business days of receipt. 

Shipping Rates:

Free shipping for orders over $99.
$9.90 flat rate shipping for orders under $99.
$15 flat rate for express shipping for orders under $99.
Express shipping for orders over $99 is $15 minimum, based on distance and weight. 

Delivery Time:

Standard delivery takes 5-7 business days, depending on the state.
International shipping takes 5-10 business days, depending on the destination country.

Tracking:

Orders can be tracked using the Australia Post app or the carrier's website.

Safe Drop:

If not home, eligible parcels will be left in a safe place. Otherwise, they will be taken to the nearest Post Office or 24/7 Parcel Locker.

Collection Points:

Parcels can be collected from Australia Post’s 4,700+ collection points, including Post Offices, PO Boxes, and free 24/7 Parcel Lockers.

International Shipping:

International customers are responsible for any import duties, fees, or taxes.

Customer Support:

For any delivery concerns, customers can contact the Customer Experience Team. We will send you a Shipment confirmation email to let you know when we have dispatched your order. This includes your shipment tracking numbers.